LEXMARK INTERNATIONAL                                 2012 - Present

SENIOR USER EXPERIENCE DESIGNER

 

• Iteratively drive & define the user interface and interaction design (IX) for the next generations of touch screen & web interfaces.

• Conduct competitive analysis & heuristic evaluations to deliver tangible information to set the strategy for design interaction (IX).

• Collaborate with multiple stakeholders to define the requirements for features, functionality and content, and to deliver intuitive interfaces.

• Brainstorm new and innovative designs for projects across multiple platforms.

• Act as an embedded interaction design (IX) resource in scaled agile framework development teams.

• Develop intuitive & consistent information models to match user expectations based on functional requirements.

• Serve as a liaison between the UX department, and technical & non-technical teams within the company.

• Define and produce product specifications, design documents, prototypes & mockups that convey early (low-fidelity) and final (high-fidelity) UX design concepts.

• Create test scenarios, test plans, recruit participants, and moderate UX testing.

• Mentor junior IX/UX designers both in-person at Lexmark R&D, Cebu, Philippines, and remotely.

 

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VNS​                                                                      2011 - 2012

USER EXPERIENCE RESEARCHER (INTERN)

 

• Aided in the user interface design for open source software for building schedules and routes for home health care caregivers by capturing functional requirements through observation of and interaction with target users.

• Worked with a local home health care agency to design the initial user interface.

• Developed task flows and user scenarios, and translated requirements into an interaction design model and review with stakeholders.

• Created and documented UI design for building schedules and routes for Home Health Caregivers.

 

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PRAGATI ART PRINTERS                                         2008 - 2009

HUMAN FACTORS ENGINEER/IT SPECIALIST

• As an HF Engineer, assisted the technical team in a successful deployment of SAP ERP system.

• Evaluated user interactions to better understand and develop a framework, user profiles, user documentation and training programs for a smooth transition.

• Designed and developed programs (Post Script & JAVA) to automate packaging processes.

• Assisted in the migration of systems to thin client Linux.

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MICROSOFT                                                           2007 - 2007

SYSTEM ENGINEER (TECHNICAL TRAINEE)

 

• Ran and maintained a 24x7 internet-oriented production environment across multiple data centers.

• Performed various system maintenance tasks including configuration of new machines.

• Monitored and maintained the health of the fleet (server and application monitoring).

• Rolled out new features into the production without service disruption.

• Developed, captured and maintained system support & security patching procedures.